Antera Labs Pte. Ltd. ("Antera Labs," "we," "us," or "our") is committed to safeguarding the privacy of our customers and website visitors. This policy outlines how we collect, use, and protect your Personal Data.
By using the services you consent to the collection, use and transfer of your personal data for processing as described in this privacy policy.
Information We Collect
We collect data to provide and improve our products and services. This includes:
- Account & Profile Data: When you register for our apps or client portal, we collect your name, email address, username, and password.
- Technical & Device Information: When you use our applications or website, we automatically collect anonymized telemetry data, including your IP address, device identifiers, operating system, and network information.
- Usage Data: We monitor how you interact with our apps and website to ensure stability, security, and performance.
Cookies & Tracking Technologies
We use essential cookies to make our website function. With your consent, we also use optional cookies (such as Google Analytics) to understand user behavior and improve our site. You can manage your cookie preferences at any time via the consent banner at the bottom of our website.
How We Use Your Data
We use your Personal Data strictly to:
- Authenticate your access to our applications and secure your account.
- Deliver, operate, and troubleshoot our products and services.
- Monitor network security, prevent fraud, and detect unauthorized access.
- Communicate with you regarding support, service updates, and inquiries.
Data Sharing & Third Parties
We do not sell your Personal Data. We only share data with trusted service providers necessary to operate our business (e.g., secure cloud hosting), or when legally required.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security & Retention
We utilize industry-standard technical and organizational security measures--including encryption--to protect your credentials and data against unauthorized access, loss, or theft. We retain your Personal Data only for as long as you maintain an active account, as needed to provide you with the Services, or to comply with our legal obligations.
Information Security
Antera Labs is committed to protecting the security of your Personal Data. We use technical and organizational measures designed to protect your information against unauthorized access, theft, and loss. We also recommend that you take additional measures to protect yourself and your information, such as installing anti-virus software, closing browsers after use, keeping confidential your log-in credentials and passwords, and making sure that you regularly update software and apps you have downloaded to ensure you have enabled the latest security features on your devices.
Privacy Policy Updates
We may update this Privacy Policy periodically. We encourage you to review this page to stay informed of our privacy practices. If significant changes are made regarding how we handle your application data, we may notify you directly via email or an in-app alert.